Frequently Asked Questions
If you have a question about what we offer or what to expect our Frequently Asked Questions page will hopefully put you at ease.
About Driving Lessons Liverpool Ltd.
What is Driving Lessons Liverpool?
Driving Lessons Liverpool is a driving school with a difference. We are the only drving school on Merseyside that uses a state of the art paperless diary system that enables you and your driving instructor to track your progress and automatically receive lesson reminders 48 hours before your lesson.
Why choose a driving lessons with Driving Lessons Liverpool?
Booking with us means choosing one of Merseyside’s leading driving schools.
What’s more, you can expect fantastic service at every step of the way from our DVSA-approved instructors and friendly office staff. It’s no wonder that hundreds of learners have already passed with us!
Which areas do you cover?
Our lessons are available in all areas across Merseyside. When you book driving lessons with us, you’ll learn with a DVSA-approved instructor who we’ve personally evaluated and who meet our high standards.
If you’re unsure whether we cover your area, or want a little more information or help, don’t hesitate to give us a call on 0151 374 0098. You’ll also be able to find news on any new areas we cover at the Driving Lessons Liverpool Blog.
How can I contact Driving Lessons Liverpool?
To get in touch with Driving Lessons Liverpool, you can:
• Call us on 01513740098
• Email us at email@example.com
• Use our Contact Page
If you have already booked a lessons with us, the quickest option is to get in contact with your driving instructor via the Totaldrive APP.
Where is Driving Lessons Liverpool based?
Driving Lessons Liverpool Ltd head office is in North Liverpool near to Norris Green Driving Test Centre.
• Please note that your lessons will not take place at this Address.
Your instructor will pick you up from a location of your choice, such as home, work, school, college or university.
Where can I find Driving Lessons Liverpool on social media?
Does Driving Lessons Liverpool have a Blog?
About Our Driving Lessons
What is an intensive Driving course?
An intensive course involves longer driving lessons, with each session lasting a minimum of two hours and a maximum of five hours. Typically, you’ll take lessons several days per week, with most intensive course structure involving lessons every day. It is, however, possible to opt for a semi-intensive course, which is easier to fit around a busy schedule—an example of this would be taking two-hour sessions on given days or evenings.
Intensive driving courses or crash courses is something we cannot offer due to instructor availability
Tell me more about the diary system?
All our driving instructors use a diary app called Total Drive.
For us to conduct your driving lesson all our students are required to have the Totaldrive app downloaded and logged in 72 hours before first lesson.
The TotalDrive app is a powerful diary system that allows us to send you a notification via the app about your upcoming driving lesson 48 hours before, you can also message your instructor directly via the app.
Another key feature of the diary app is the ability to track your progress and record reflective logs.
You can also pay for your lesson directly from the APP – as payments take 48 hours to process, payments must be made when you receive your lesson reminder
How do I access the Total Drive App?
When you book driving lessons with us, we add your details to the diary system, and you will then receive your login details via text from your driving instructors contact number.
What resources are on the app?
I’m a nervous driver – are your courses right for me?
Nervous drivers are welcome at Driving Lessons Liverpool Our experienced, DVSA-approved driving instructors friendly and patient approach to driving tuition should help you feel more at ease behind the wheel.
Learning to drive in an automatic is a much better solution if you are a nervous driver, trying a manual could put you off learning to drive.
It is recommended that nervous learners avoid intensive or semi-intensive driving courses, as you could be put off driving completely if you try to rush learning.
Am I guaranteed to pass?
Driving Lessons Liverpool does not offer ‘guaranteed pass’. This is for one simple reason: it’s impossible to guarantee the result of any test! Instead, we put our efforts into offering excellent tuition and customer service—things that can really make a difference when it comes to your practical driving test. With a pass rate significantly higher than the national average, plus hundreds of happy passers, it’s an approach that works!
Can I have my lessons on weekends only?
Maybe! as our driving instructors are self employed weekends are not available in all areas. Weekends are charged at a higher rate due to usually being the driving instructors days off.
Do I visit the Driving Lessons Liverpool office to take my lessons?
No!—driving lessons will take place from home, work, etc.. You’re driving instructor will typically be able to pick you up and drop you off at home or work.
Do you do home pickups?
Yes! As standard, our instructors will pick you up and drop you off at a location of your choice.
Can I be picked up from my workplace?
Yes! Our instructors are usually able to make pickups and drop-offs at locations to suit you with the correct amount of notice.
About pricing and payments
How do I pay for my driving lessons?
You can pay for your driving lessons via:
• You are required to pay in advance for your driving lesson, 48 hours before your lesson.
• Payment for your driving lesson is made via the Totaldrive APP
Do your prices include VAT?
Our prices include all fees payable for your driving lessons, including VAT and administration fees. If you book a theory or practical test as part of your course, the price shown on the contact page will include these tests.
Do I need to have passed my theory test to book lessons?
No! – you can book Driving Lessons without having passed your theory. You must, however, have passed your theory test before you can take a practical test.
Do you offer tuition for theory tests?
Driving Lessons Liverpool do offer tuition for theory tests. We give all our students access toTheory test Pro. Theory revision is also monitored and we can decide if you are ready to take your theory test.
We also have a facebook group for FREE – Driving Lessons Liverpool – Theory Test Revision Group
About Practical Tests
When will my test take place?
Driving tests can be booked when your driving instructor advises that you are ready for a driving test.
Will I be taking my practical driving test in the same car as my lessons?
Yes! As standard, you’ll be taking your practical test in the same car you’ll take lessons in throughout your course. Exceptions to this are very rare—for example, in the instance of a breakdown or emergency.
Can I take my driving test on a weekend?
Driving test centres rarely offer weekend tests. As a result, it may not always be possible for us to book your test on a weekend, though we will always try our best to do so if this is your preference. Please note that weekend tests cost £13 more than weekday tests.
I have special requirements for my test, can I book lessons with Driving Lessons Liverpool?
If you have any special requirements, give us a call on 01513740098. A member of the office will look at the possibility of arrangements for your course, we will let you know whether we’re able to help you get your licence.
I need an extended driving test can I book lessons with Driving Lessons Liverpool?
YES! our driving instructors will help prepare you for an extended driving test
Where can I find additional information about the theory and practical tests?
For useful information covering everything you need to know, visit the Theory test and Practical test sections of the Driving Lessons Liverpool Blog.
About our Driving instructors
Who will I be learning with?
- are DVSA-approved, professional driving instructors
- have passed their standards check with A or B grades
- boast good driving test pass rates
- are friendly, reliable, and local to your area
To ensure that you have the instructor’s full attention for the entirety of your course, you’ll always be taught on a one-on-one basis.
Will I get a trainee driving instructor?
As we are an expanding driving school, on occasion you may have a trainee driving instructor that is waiting for their part 3 test, rest assured that they will still be able to help you pass your driving test.
What happens if my driving instructor has their part 3 or standards test.
Should your driving instructor have their part 3 or standards check, you may be asked by your driving instructor if you would like to be their student on the day. This is good practice for you as you can see how a test is conducted.
What kind of car will I be learning in?
Our driving instructors have a wide range of cars. Which car you are taught in depends which instructor is assigned to you. If you have a preference, for which make or model of car you learn in, please let us know when you book your course. While we can’t guarantee you’ll learn in any specific make or model, we’ll take your preferences into account when assigning an instructor.
How can I become a Driving Lessons Liverpool Driving instructor?
We’re always looking for new instructors to join our team. We offer the best rates and lowest franchise fees, with jobs available in your area. To start teaching with us, simply register your interest at our Join The Team page or call us on 01513740098.
Can I change my instructor?
We appreciate that, in a small minority of cases, a pupil may be assigned an instructor that isn’t a good fit. In the unlikely scenario that any major issues arise relating to an instructor, we will work closely with the pupil to seek a suitable resolution, including the possibility of changing to a different instructor.
What happens if I need to cancel a lesson?
All of our driving instructors require 48 hours notice to cancel your driving lesson.
Will I be charged for cancelling a lesson late?
If you cancel your lesson with less than the required amount of notice, like all other driving schools, you will be charged the full lesson fee.
How do I make a complaint?
We always aim to provide an exceptional service to all our students. If anything’s going wrong, we want to fix it as soon as possible. To make a complaint, please email the office firstname.lastname@example.org or give us a call on 01513740098